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Conversational sales and service for travel.

Qualify and convert travel enquiries at scale

Handle high-volume traveller conversations across WhatsApp, Instagram and calls — with AI agents that answer instantly and route the serious enquiries to your consultants.

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Meet travellers on their channel

One Traveller Inbox

WhatsApp, Instagram, Messenger and calls for every enquiry in a single queue.

Print & Poster QR

Turn brochures, posters and flyers into scannable entry points for enquiries.

Itinerary Qualifying

Capture destination, dates, party size and budget before a consultant replies.

Multilingual Service

Answer international travellers in their own language, around the clock.

Group Enquiries

Handle family and group requests without losing the thread across messages.

Insights for travel businesses

See which destinations and campaigns generate enquiries that actually convert into bookings.

  • Identify the channels travellers prefer
  • Analyse consultant performance and satisfaction scores
  • Measure campaign reach and booking conversion

Turn enquiries into confirmed bookings

Travel decisions are made in bursts. Answer in the moment, hold the details, and let the traveller confirm inside the same conversation.

  • Instant answers on availability, inclusions and pricing
  • Complex itineraries routed to the right specialist consultant
  • Automatic follow-up on quotes that went quiet

Build loyalty across every journey

Pre-trip guidance, in-trip support and post-trip feedback keep travellers coming back to you rather than a comparison site.

  • Pre-departure reminders and travel documents
  • In-destination support on the channel they already use
  • Post-trip feedback and offers for the next journey

Features for Travel

Enquiry qualifying

Destination, dates, budget and party size captured before a consultant picks it up.

Quote follow-up

Automatic nudges on quotes that went quiet, timed to the traveller's decision window.

Trip reminders

Departure, check-in and documentation reminders sent on the traveller's own channel.

Peak-season capacity

Absorb holiday-season enquiry spikes without adding temporary consultants.

In-trip support

Answer travellers already on their journey, in their language and time zone.

Omnichannel team inbox

Every WhatsApp, Instagram, Facebook and Messenger conversation lands in one shared inbox your whole team works from.

AI agents

Automated agents answer questions, qualify interest and hand the conversation to a person the moment it needs one.

Automation and integrations

Connect your existing tools through our API so bookings, records and notifications stay in sync without manual work.

Data-driven insights

See where conversations start, stall and convert, then adjust your channels and staffing with real evidence.

Ready to convert more travel enquiries?

See qualification, routing and follow-up running on your own destinations and channels.

Book a Free Demo

Prefer email? Reach us at support@rasael.ai