Full Platform Features
Everything Your BusinessNeeds in One Platform
From AI-powered chatbots to bulk broadcasting, team management to smart reminders — Rasael AI is the complete WhatsApp business platform.
Chatbot Automation
Automate repetitive interactions. Respond instantly, 24/7.
Visual Flow Builder — drag-and-drop conversation design
Keyword triggers (e.g., "book", "price", "cancel")
Booking & appointment flows
FAQ handling — auto-answer common questions
Lead capture flows — collect name, email, phone
Escalate to human agent when needed
AI Engine Integration
Smarter replies powered by the latest AI models.
Reply Suggestions — AI drafts answers for agents to review and send
Full Auto-Responder Mode — AI handles the full conversation
Knowledge-Base Answers — AI trained on your business content
AI Summarize — summarizes chats and notifies agents by email/WhatsApp
Custom AI Tasks — submit tickets, send SMS, trigger workflows
Flow Messages
Build interactive WhatsApp message flows — no coding needed.
Appointment & booking flows (clinics, salons, consultations)
FAQ & general inquiry flows ("What are your hours?", "Where are you?")
Feedback, survey & suggestion forms inside WhatsApp
Order & payment status flows ("Where is my order?")
WhatsApp native interactive buttons and menus
Internal scheduling and multi-step data collection
Advanced Chat Management
Full control over every conversation in your inbox.
Chat Tags — label chats as sales, support, VIP, lead, complaint
Chat Assignment — assign conversations to specific agents or teams
Chat Status — New, In Progress, Resolved, Closed, Pending
Chat Translation — real-time multilingual support (70+ languages)
Conversation Types — categorize by Sales, Service, Finance, Department
Internal notes — agents can leave notes invisible to the customer
Broadcast & Bulk Messaging
Reach thousands of contacts with one scheduled campaign.
Flexible scheduling and recurring broadcast campaigns
Segmented sending by tags and contact groups
CSV/Excel import for quick contact list upload
Separate promotional chatbot for broadcast replies
Full reports — graphs, charts, delivery status per message
Meta-compliant: approved templates only, quota managed automatically
Team Management
Your whole team. One platform. Full control.
Unlimited users — agents, admins, sales staff, all in one place
Role-Based Access Control (RBAC) — precise permissions per user
Restrict agents to only their assigned chats
Access control per module: Broadcast, Templates, Reports, Export
Internal team chat & collaboration within the platform
Assigned task view — each agent sees only their workload
Smart Lead Filtering
Separate real leads from junk — automatically.
Automated rubbish data detection and tagging
Manual filtering by your team with one click
Filter dashboard and analytics to track lead quality
Auto-labels applied: qualified, junk, spam, unresponsive
Clean pipeline — only real leads reach your sales team
Smart Reminder System
Never miss a follow-up again.
Schedule reminders to contact a specific person on a specific date
Automatic notification sent to agent via WhatsApp or email
Perfect for doctor, patient, client, or sales follow-ups
Reminder history and completion tracking
Fully integrated with the chat inbox
Integrations & API
Connect Rasael AI to everything you already use.
Google Calendar appointment scheduling — check availability and create booking events automatically from customer chats
Instagram & Facebook Messenger — unified inbox with AI responses
View and manage Facebook & Instagram posts from one dashboard
IVR (Interactive Voice Response) telephone system integration
WhatsApp Business API — connect your existing number
Open API for custom integrations with your software or website
See It All Live — Book a Demo
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