Scale marketing ROI and retail growth across all channels
Unify WhatsApp, TikTok, Instagram, webchat and more for faster sales and higher revenue. All chats and calls in a team inbox with AI Agents and your integrations.
Omnichannel marketing, sales and customer service for retail growth.
Enhance retail marketing by capturing leads on any channel
Unified Team Inbox
Bring all retail leads from WhatsApp, Facebook Messenger, TikTok and Instagram in a team inbox.
Ad Optimization
Optimize Meta ads and TikTok Messaging Ads automatically for high quality leads.
Smart Segmentation
Segment your leads based on their location or product interests so you can reach out to them with personalized campaigns.
In-Store Acquisition
Boost lead acquisition with QR codes in-store for easy retargeting.
Luxury Clienteling
Enable WhatsApp or VoIP calls for luxury businesses like jewelry, high fashion, high-end furniture, premium electronics and more.
Data-driven insights for retailers
Make informed decisions and optimize your retail operations with powerful analytics and reporting tools.
Gain visibility into agent performance, calls and messages to check response times, resolution times and conversation quality.
Segment broadcasts to target specific audiences and track their reach and engagement for successful promotions.
Manage leads throughout their lifecycle with our platform, integrating your CRM or ERP for a full customer view.
Optimize Meta and TikTok ad targeting automatically to attract better customers and boost ROI.
Turn enquiries into purchases at scale
Respond to leads instantly so they don’t lose interest or check out competitors
Automate your retail funnel with AI Agents that answer FAQs, qualify and route customers, recommend products and share payment or appointment booking details
Integrate your retail CRMs or ecommerce tools for easy data management and synchronization
Track customer journey stages with native lead management to tailor interactions accordingly
Trigger multichannel messages with customer actions like abandoned carts.
Turn one-off retail sales into repeat business
Send promotion details, reminders, or announcements effectively and deploy automated customer satisfaction surveys to identify areas for improvement
Secure repeat customers with timely retargeting and upselling campaigns when they may need a replacement or an add-on
Identify returning visitors and VIPs for a personalized retail customer experience
Powerful Features for Retail
Everything you need to scale your retail business, manage customer relationships, and drive sales.
Omnichannel team inbox
No more switching between apps to chat. Unify contacts and conversations from voice calls, email, WhatsApp, TikTok, Facebook Messenger, Instagram and more.
AI Agents
Handle product questions, size or stock FAQs and order tracking with AI agents. Collect shopper info, auto-qualify leads, route to sales and follow up instantly with no human delay.
Automate and integrate
Connect Rasael AI to your existing CRM, ERP, and business tools to automate workflows and keep full context in every conversation.
Customer lifecycle management
Prioritize high-intent leads, design customer journeys for each lifecycle stage or identify common drop-off points with analytics.
Lead generation and conversion
Capture leads from Meta ads, automate appointment bookings, share product info instantly with Meta Catalogs and more.
Customer retention at scale
Grow customer loyalty with targeted broadcasts for promotions, renewals, upgrades and CSAT surveys.
Data-driven insights
Track response times, Meta ad and broadcast performance, and conversions to turn insights into revenue.
Stability under high volumes
Never lose leads due to crashes or downtime. We guarantee high platform reliability even during peak retail seasons.
Enhanced security
Ensure the protection of customer data with ISO 27001 certification, GDPR compliance, SSL encryption, 2FA, cloud security measures, and SSO.
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