Omnichannel marketing, sales and service for retail.
Grow retail sales across every channel
Unify WhatsApp, Instagram, Messenger and web chat so shoppers get an answer fast, wherever they started — and your team never loses an order in a channel nobody watched.
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Capture retail demand on any channel
Unified Team Inbox
Every shopper message from WhatsApp, Instagram, Messenger and web chat in one queue.
Ad Optimization
Send Meta ad traffic straight into a chat and qualify the shopper automatically.
Smart Segmentation
Group shoppers by location, category interest and purchase history for relevant campaigns.
In-Store Acquisition
QR codes on shelves, receipts and packaging turn a shop visit into a lasting channel.
VIP Clienteling
Give high-value shoppers a named agent and a conversation that remembers them.
Data-driven insights for retailers
See which channels bring buyers rather than browsers, and where conversations stall before checkout.
- Identify the channels that actually produce sales
- Track broadcast reach and engagement per segment
- Monitor response and resolution times across the team
Turn enquiries into purchases at scale
Answer product questions instantly, recover abandoned carts in chat, and let shoppers pay without leaving the conversation.
- Interactive product catalog inside the chat
- Automated cart recovery on the customer's own channel
- Order confirmations and shipping updates sent automatically
Turn one-off sales into repeat business
Post-purchase care, restock alerts and loyalty campaigns keep the conversation open after checkout.
- Targeted loyalty and offer campaigns by segment
- Back-in-stock and replenishment reminders
- Post-purchase satisfaction checks in the chat
Features for Retail
In-chat catalog
Browse products, check variants and place an order without leaving the conversation.
Cart recovery
Reach shoppers who abandoned a basket with a timely, personal message on their channel.
Peak-season capacity
Handle sale-day conversation spikes without queues, extra seats or slower replies.
Order notifications
Confirmations, dispatch alerts and delivery updates sent automatically as status changes.
Store handoff
Route a shopper's question to the branch holding the stock they asked about.
Omnichannel team inbox
Every WhatsApp, Instagram, Facebook and Messenger conversation lands in one shared inbox your whole team works from.
AI agents
Automated agents answer questions, qualify interest and hand the conversation to a person the moment it needs one.
Automation and integrations
Connect your existing tools through our API so bookings, records and notifications stay in sync without manual work.
Data-driven insights
See where conversations start, stall and convert, then adjust your channels and staffing with real evidence.
Ready to grow your retail business?
See Rasael AI running on your own channels, catalog and busiest hours.
Book a Free DemoPrefer email? Reach us at support@rasael.ai