Patient engagement for appointment-led practices.
Fill your appointment book, automatically
Automate intake, booking and follow-up across chat and calls, so your front desk stops chasing messages and patients stop waiting for a reply.
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Turn enquiries into booked appointments
Automated Intake
Collect the details you need before the visit, inside the conversation the patient started.
Direct Booking
Patients pick a real slot from your calendar and get instant confirmation.
Department Routing
Send each enquiry to the right department, clinician or branch automatically.
Call Escalation
Move from chat to a voice call when a conversation needs a human voice.
Dedicated Pathways
Give medical tourism and premium patients a named agent and a private flow.
Insights for clinics and medical centres
Understand which services attract enquiries, where bookings drop off, and how quickly your team responds.
- See which treatments and services drive enquiries
- Track response and resolution times per agent
- Measure campaign reach and booking conversion
From first question to confirmed appointment
Most patients decide in the first exchange. Answer immediately, qualify gently, and book before they call somewhere else.
- Instant answers to common questions about services and preparation
- Live availability checked against your Google Calendar
- Automatic reminders that cut no-shows
Keep patients coming back
Recall campaigns, aftercare messages and satisfaction checks keep the relationship alive between visits.
- Recall and check-up reminders on the patient's own channel
- Aftercare instructions delivered automatically post-visit
- Satisfaction surveys after each completed appointment
Features for Healthcare
Calendar booking
Live availability, instant confirmation and automatic rescheduling straight into Google Calendar.
No-show reduction
Timed reminders before each appointment, with one-tap confirm or reschedule in the chat.
Pre-visit intake
Gather patient details and consent in the conversation before they arrive at reception.
Clinic routing
Direct each enquiry to the right department, branch or clinician without a switchboard.
Recall campaigns
Segmented reminders for check-ups, follow-up treatments and seasonal health services.
Omnichannel team inbox
Every WhatsApp, Instagram, Facebook and Messenger conversation lands in one shared inbox your whole team works from.
AI agents
Automated agents answer questions, qualify interest and hand the conversation to a person the moment it needs one.
Automation and integrations
Connect your existing tools through our API so bookings, records and notifications stay in sync without manual work.
Data-driven insights
See where conversations start, stall and convert, then adjust your channels and staffing with real evidence.
Ready to fill your appointment book?
See intake, booking and reminders working on your own services and calendar.
Book a Free DemoPrefer email? Reach us at support@rasael.ai